Responsible Gambling

Staying Safe While Gaming

At SunBet, we take responsible gaming very seriously. We want to ensure that our customers have a fun and safe experience while playing on our platform.

Recognizing the Signs of Problem Gambling

If you or someone you know is experiencing any of the following symptoms, it may be a sign of problem gambling:

• Spending more time and money than intended
• Feeling anxious or restless when unable to gamble
• Using money meant for other expenses (e.g. groceries, rent) for gaming
• Hiding gaming activities from family and friends
• Feeling guilty or ashamed about gaming habits

Setting Limits

To help prevent problem gambling, we recommend setting limits on your gaming activity:

• Set a budget: Decide how much you can afford to spend on gaming each week/month.
• Set deposit limits: Limit the amount of money you can deposit into your account.
• Set loss limits: Set a limit on the amount of money you're willing to lose in a single session.

Seeking Help

If you feel that you need help with problem gambling, there are resources available:

• National Responsible Gambling Foundation (NRGF) toll-free counselling line 0800 006 008
• Local support groups and counselling services

Tools and Resources

We provide the following tools to help you stay safe while gaming:

• Deposit limits: Set a limit on the amount of money you can deposit into your account.
• Loss limits: Set a limit on the amount of money you're willing to lose in a single session.
• Self-exclusion: Take a break from gaming for a specified period of time.

Responsible Gaming Policy

We have implemented various measures to promote responsible gaming:

• Age verification: We verify the age of all our customers to ensure that only adults can play on our platform.
• Identification requirements: We require identification documents from all our customers to prevent underage and problem gambling.
• Regular monitoring: Our system monitors transactions and account activity to detect any suspicious behavior.

Helping Others

If you're concerned about a friend or family member who may be experiencing problem gaming, there are steps you can take:

• Encourage them to seek help
• Support them in setting limits and seeking counseling
• Educate yourself on responsible gaming practices

Remember, responsible gaming is everyone's responsibility. We urge all our customers to exercise caution and gamble responsibly.